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Troubleshoot callers are unable to hear you with an X-lite Softphone |
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Views: 1066
Votes: 0
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Posted: 06 Feb, 2007
by: Engin *.
Updated: 27 Oct, 2008
by: Engin *.
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- Ensure that your microphone or headset is plugged in, turned on, and not muted
- Can you record audio with other programs on your computer, such as Microsoft Sound Recorder?
- Ensure that eyeBeam or X-lite is not muted
- Run the eyeBeam or X-lite Tuning Wizard and ensure you select the appropriate sound device.
- Ask the other party to follow the steps in "No Audio Out"
- Try installing the latest driver for your audio device. This should be available from your computer manufacturer.
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